Find my parcel:
If shipped there is a tracking information column in order details, you can click to track your parcel. If not found online maybe we just post it, you can try 1 day later.
If you purchased for some urgent usage such as medical aid or dangerous situation, we will give priority to make urgent arrange and shipment. [Break off shipping progress, and Request refund]:
You can get refund if:
1.Shipping not handled and can not wait;
2.Have not recieved parcel for very long time than 60d or missing on the way;
3.Partial refund if products damaged or in bad condition. Please take a photo.
Contact livechat for instant refund. If chargeback on CC will be 45 days confirmation.